Vendor Manager

Permanent employee, Full-time · Hybrid

60,000 £ per year

Role overview

As a leading communication technology reseller, we are seeking a proactive and skilled Vendor Manager to join our team. In this critical role, you will be responsible for managing and nurturing relationships with our vendors to ensure we maintain competitive advantages, manage costs effectively, seek out additional revenue opportunities and deliver exceptional service.

Key responsibilities

Develop and maintain strong relationships with current and potential vendors.
Negotiate contracts and close agreements to maximise profits.
Regularly evaluate vendors to ensure they meet our quality, cost, delivery, and sustainability standards.
Manage and monitor vendor performance through regular assessments and reviews to ensure contract compliance and performance objectives are met.
Collaborate with internal teams, such as sales, marketing, and operations, to align vendor opportunities with business goals.
Manage vendor onboarding processes and maintain detailed records of contracts and vendor communications.
Develop and implement strategies for streamlining and improving supply chain operations.
Handle conflict resolutions and address any concerns regarding vendor performance or contract agreements.
Stay abreast of industry and market trends that may affect vendor relations.
Prepare and present performance reports and market analysis to senior management.
Help to drive vendor strategy
Ensure discounts and rebates are maximised and collected

Person Specification

Experience in Contact Centre technology sales.
Solid understanding of the CCaas and UCaaS space.
Education in Business, Supply Chain Management, or a related field.
Proven experience in vendor management, procurement, or a related role in the technology sector.
Strong negotiation and management skills with a track record of successful vendor partnerships.
Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
Detail-oriented with strong analytical and problem-solving skills.
Ability to manage multiple projects simultaneously and meet deadlines.
Proficient in Microsoft Office Suite.
Comfortable with working in a fast paced, growth-oriented company

The perks

Compensation:
Base Salary: circa £60K
Performance Bonus / Commission: Company standard performance bonus
Wellness Programs:
Financial Wellness - Retirement fund training, discounts and perks, recognition programs, subsidised commuting costs or transportation allowances.
Emotional Wellness - Employee Assistance Programs (EAP), Team-building events, social gatherings, or company outings.
Physical Wellness - Options for flexible hours or remote work, a relaxed and friendly workplace culture, private medical insurance available, post probation period
Paid Time Off (PTO):
25 days annual leave
5 days Company Sick pay
Professional Development:
Training programs, workshops, and opportunities for career advancement
Tuition Reimbursement and support for continuing education or further studies.
Technology and Equipment:
Access to the latest tools and equipment for work.

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About us

BSL Group’s team of incredible professionals are what makes us the best at what we do. We are the UK’s largest and most well-established Enterprise Communications Solutions Provider covering Monitor & Compliance, Workforce Engagement Management and Cloud Communications. We have built a strong reputation for delivering complex projects to our global clients and have an impressive client list including The Bank of England, HSBC and Shell. We’ve been established for over 30 years and have offices in West London and the City of London.

As well as delivering & maintaining best in class capabilities from Enterprise vendors we also develop our own Products that help our clients on their digital transformation journey from on-premise to cloud platforms. Our technical capabilities are complimented with strong client relationships which uniquely positions us to provide our clients with the best fit solution for their business.

Business Systems is large enough to have a strong reputation in Financial Services, Contact Centres and the Public Sector but is small enough that you will interact with senior managers and the leadership team daily as well as having the opportunity to make a big impact.

We know that our core values make us what we are

People First – we know the importance of our people; People development, opportunity, motivation, and inclusivity are all critical pillars in our approach to People.

Expertise – we know our stuff and we bring a history of deep technical knowledge and combine it with an understanding of our client’s needs.

Collaboration – we work together internally and with clients. It’s the project (and how we run it), not the product that makes the difference.

Tenacity – we don’t give up no matter how difficult it becomes; we deliver on our promises.

Agility – we continually adapt, and we embrace and build on change.

We do the right thing

We are proud to be an Accredited Living Wage Employer meaning that everyone in the BSL Group team (including our third-party contracted staff, such as cleaners) is paid the real Living Wage.

We are very proud to be a recognised Carbon Neutral Organisation and we have signed the Mental Health at Work Commitment, demonstrating our ambition to develop a workplace environment and culture where all employees can thrive.

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Tell us a bit about yourself!

Thank you for your interest in joining the team at BSL Group!
Please fill out the following short form. Should you have difficulties with the form or require any adjustments to enable you to participate fully in the process, please send an email to business-systems-jobs@personio.de.